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Characters & Themes

The Call (2020) Characters, Setting & Themes Explained

Release, runtime and language
2020 · 112 min · Korean
Echo score 85
JustWatch #11,608 2
Directed by
Chung-Hyun Lee
Starring
Jong-seo Jeon, El Lee, Ho-San Park, Dong-Hwi Lee, Jeong-se Oh, Seong-ryeong Kim
Budget
$5K

A chilling thriller unfolds as a woman finds herself connected to a disturbed killer through phone calls spanning two decades. He has the power to manipulate her past, jeopardizing her future and pushing her to the edge of survival. As their conversations intensify, the psychological stakes rise, blurring the lines between reality and nightmare.

On this page (8)
  1. 1 Where to watch
  2. 2 Characters explained (3)
  3. 3 Where & when it takes place
  4. 4 Themes & meaning (3)
  5. 5 Character & meaning questions
  6. 6 Movie threads
  7. 7 Movies like The Call
  8. 8 Every angle

Where to watch

Where to Watch The Call (2020)

Where can you watch The Call? Stream, rent or buy it in the US, including on Amazon Prime Video, fuboTV and Midnight Pulp: current JustWatch availability with up-to-date prices.

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3 main characters · contains spoilers

The Call Characters Explained: Who Is Who

The main characters of The Call (2020), heroes and villains: what drives them, how they change over the course of the story and what each of them reveals about the film's bigger ideas.

  • Kim Seo-yeon

    played by Jong-seo Jeon

    A resilient 28-year-old, Seo-yeon grapples with her troubled past as she seeks to rectify the mistakes of time. Her determination to save Young-sook and her father showcases her courageous nature, while also revealing her vulnerability beneath the surface. Driven by love and regret, she embodies the struggle for redemption.

    • 👩‍🎤 Protagonist
    • 🕵️‍♀️ Investigator
    • 🔄 Time Traveler
  • Oh Young-sook

    played by Jeong-se Oh

    Young-sook is an orphan living in a tormenting reality, characterized by her oppressive adoptive mother. Her cunning and resourcefulness come into play as she manipulates time to alter her fate, yet her choices lead to devastating consequences. Her journey serves as a dark reflection of the lengths one might go to for survival.

    • 🚨 Antagonist
    • 👧 Victim
    • 🔄 Time Traveler
  • Eun-ae

    played by Shin-Hye Park

    Seo-yeon's estranged mother grapples with the guilt stemming from her past choices. Her character represents the complexity of maternal relationships, haunted by regrets and the burden of her daughter’s trauma. Eun-ae's story adds layers to the narrative, intensifying the familial love and loss dynamics.

    • 👩‍👧 Mother
    • 💔 Complex
    • ⚡ Guilt

Last updated: October 22, 2024 at 19:10

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Setting

Where and When Does The Call Take Place?

The setting of The Call (2020): the year and time period, the places and locations, and how they shape the characters, the mood and the tension of the story.

Time period

1999

The year 1999 serves as a pivotal point in the story, particularly for Young-sook, as it marks her traumatic childhood under the care of an abusive adoptive mother. This time period reflects the struggles of orphans and the dark realities of family dynamics, ultimately shaping the characters' destinies. The ability to communicate across time emphasizes the gravity of their actions in altering their realities.

Location

Seo-yeon's childhood home, the hidden basement

Seo-yeon's childhood home is a dilapidated structure filled with haunting memories and remnants of the past. The hidden basement reveals secrets from previous occupants, providing a glimpse into the lives and traumas that unfolded within its walls. The contrasts between the original home and its transformed version highlight the impact of time and choices.

  • 🏡 House
  • 🔦 Basement

Last updated: October 22, 2024 at 19:10

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3 major themes

The Call Meaning: Themes & Message Explained

What is The Call (2020) really about? The emotional, social and philosophical themes the film keeps returning to, its symbolism and the message beneath the surface.

  • Time Travel

    The theme of time travel is central to the narrative, as Seo-yeon and Young-sook's conversations span across different years. This thematic element explores how actions in the past can significantly alter the present and future, creating a tension-filled narrative of responsibility and consequence. The manipulation of time raises questions about fate and free will.

  • Survival

    Survival is a dominant theme in the movie, especially for Young-sook, who is forced to make drastic and violent decisions to escape her grim reality. The lengths to which she goes to protect herself illustrate the depths of desperation that can arise from abusive situations. Seo-yeon's attempts to save her father entwine her fate with Young-sook’s, reflecting the struggle for survival across generations.

  • Family Trauma

    Family trauma pervades the movie, showcasing the wounds inflicted by familial relationships. Seo-yeon's troubled past, marked by her father's tragic death and her strained relationship with her mother, contrasts with Young-sook’s experiences of mistreatment. The exploration of these traumas serves to highlight how the scars of the past can influence current family dynamics.

Last updated: October 22, 2024 at 19:10

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Character & theme questions

The Call Characters & Meaning: Your Questions Answered

The questions people ask about The Call (2020): who the characters really are, their relationships, what the symbols mean, where it takes place and what the movie is really about. Each answer contains spoilers.

Q1

Where is the story primarily set?

The story centers around Seo-yeon's childhood home, a dilapidated house filled with haunting memories. A hidden basement plays a key role, revealing secrets from previous occupants and providing insight into the traumas that unfolded within those walls.

Foreshadowing: The house's decaying state foreshadows the dark events that connect across time.

  • setting
  • childhood home
  • basement
  • house
  • location
Q2

What time period does the movie focus on?

The year 1999 is pivotal, particularly for Young-sook, as it marks her traumatic childhood under an abusive adoptive mother. This period reflects the dark realities faced by orphans and shapes the characters' destinies.

Foreshadowing: The 1999 timeline is where Young-sook's desperate circumstances first take root.

  • 1999
  • time period
  • 1990s
  • childhood
  • orphanage
Q3

How does time travel work in the story?

Time travel is central, as Seo-yeon and Young-sook communicate across different years through phone calls. Actions in the past directly alter the present and future, creating immediate and unpredictable consequences that explore themes of fate, free will, and responsibility.

Foreshadowing: Each phone call triggers cascading changes to the timeline, showing the fragility of reality.

  • time travel
  • timeline
  • past
  • future
  • phone calls
  • paradox
Q4

What does the survival theme explore?

Survival dominates the film, especially for Young-sook who makes violent, drastic decisions to escape her abusive reality. Seo-yeon's attempt to save her father becomes intertwined with Young-sook's fate, reflecting the struggle for survival that spans generations.

Foreshadowing: Young-sook's cunning and resourcefulness emerge from her need to endure unbearable circumstances.

  • survival
  • abuse
  • desperation
  • escape
  • violence
Q5

How does family trauma affect the characters?

Family trauma pervades the narrative, with Seo-yeon's troubled past marked by her father's death and strained relationship with her mother Eun-ae. Young-sook's experiences of mistreatment by her adoptive mother add another layer, showing how past wounds deeply influence current family dynamics.

Foreshadowing: The scars from previous generations directly shape the characters' choices and fates.

  • family trauma
  • abuse
  • generational
  • parents
  • childhood
  • mother
Q6

Who is Seo-yeon and what drives her?

Seo-yeon is a resilient 28-year-old grappling with her troubled past. Driven by love and regret, she seeks to rectify time mistakes to save Young-sook and her father, showcasing both her courageous nature and underlying vulnerability.

Foreshadowing: Her determination to change the past sets the entire time-manipulation plot in motion.

  • Seo-yeon
  • protagonist
  • redemption
  • determined
  • vulnerable
Q7

Who is Young-sook and what defines her journey?

Young-sook is an orphan living under an oppressive adoptive mother, enduring tormenting conditions. Her journey showcases cunning and resourcefulness as she manipulates time to alter her fate, though her choices lead to devastating consequences.

Foreshadowing: Her desperate circumstances in 1999 drive the dark choices that echo through time.

  • Young-sook
  • orphan
  • manipulative
  • survivor
  • antagonist
Q8

Who is Eun-ae and what is her significance?

Eun-ae is Seo-yeon's estranged mother, haunted by guilt from past choices. Her character represents the complexity of maternal relationships, adding emotional depth to the family dynamics and exploring themes of regret and generational trauma.

Foreshadowing: Her strained relationship with Seo-yeon reflects the broader theme of family wounds.

  • Eun-ae
  • mother
  • guilt
  • regret
  • maternal
  • family
Q9

What is the overall tone and feel of the movie?

The movie delivers a HIGH Intensity, DARK Tone through its constant high-stakes premise of a killer manipulating the past. The psychological horror stems from the fragility of reality itself, creating a pervasive sense of danger and helplessness rather than action-driven thrills.

Foreshadowing: The bleak atmosphere is established early through the haunting home setting.

  • tone
  • horror
  • psychological
  • dark
  • intensity
  • thriller

Movie threads

More Movies Like The Call, by Mood & Story

Curated lists built around what makes The Call tick: the same mood, the same kind of story or the same emotional payoff. Each list explains why these movies belong together.

Thrillers with Tense Time Paradoxes like The Call

Stories where meddling with the past creates a nightmarish, inescapable present. If you liked the high-stakes timeline manipulation in The Call, you'll find similar tension in these movies. This collection features stories where communication with or travel to the past creates a psychological thriller, blurring reality and trapping characters in a desperate struggle against a distorted fate.

  • suspenseful
  • anxious
  • unsettling
  • nightmarish
  • desperate
  • mind-bending
  • Tone: dark, tense, bleak
  • Pacing: fast, chaotic
Why these movies?

The story pattern: These narratives are built on a nonlinear cause-and-effect structure, often exploring a version of the 'grandfather paradox.' The plot is driven by attempts to change a traumatic past event, but these interventions spiral out of control, destabilizing the protagonist's present and creating a self-perpetuating cycle of danger and despair.

Why they belong together: Movies are grouped here by their shared focus on time as a source of psychological horror rather than wonder. They blend fast pacing with complex plotting, high intensity, and a consistently dark tone, resulting in an anxious, oppressive viewing experience where the central conflict is the fragility of reality itself.

Movies with Claustrophobic Psychological Thrills like The Call

Trapped protagonists fighting for their sanity against an unseen threat. For viewers who enjoyed the psychological survival aspect of The Call, this list features similar thrillers. These films focus on characters pushed to the edge by a cunning antagonist, often within a confined setting, creating a deeply suspenseful and oppressive experience centered on mental fortitude.

  • claustrophobic
  • suspenseful
  • oppressive
  • desperate
  • unsettling
  • psychological horror
  • Tone: dark, oppressive, unsettling
  • Pacing: fast, relentless
Why these movies?

The story pattern: The narrative follows a character, often isolated or trapped, who is psychologically tormented by a predator. The conflict is cerebral, with the antagonist exploiting fears and past trauma. The journey is one of escalating psychological stakes, where the line between reality and nightmare blurs, testing the protagonist's mental endurance to the limit.

Why they belong together: These films share a cohesive vibe defined by high intensity, a dark tone, and heavy emotional weight. They generate tension through psychological manipulation rather than physical action, resulting in a consistently suspenseful, anxious, and oppressive mood that makes the viewer feel the character's desperation and claustrophobia.

If you liked this

Movies Like The Call

Similar movies to The Call: the same genre, themes or kind of story. Each one comes with its own plot summary, timeline and ending explained.

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Every angle

The Call (2020) Explained: Plot, Timeline & Characters

Everything about The Call in one place: what happens in the plot summary, the timeline in chronological order, the characters and meaning and a spoiler-free summary. What's After the Movie adds the cast, box office and post-credit scenes.

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