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The Call (2020) Timeline Explained – Every Event in Order

Release, runtime and language
2020 · 95 min · Korean
Echo score 85
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Directed by
Timothy Woodward Jr.
Starring
Lin Shaye, Chester Rushing, Judd Lormand, Mike C. Manning, Brooklyn Anne Miller, Erin Sanders

A frantic 911 call connects two women separated by time. One caller is trapped in a terrifying past, while the other struggles to survive in the present. As the connection deepens, they discover a shared torment and must confront the disturbing events that bind them. Their fight for freedom intertwines past and present, blurring the lines between what is real and what is a haunting echo.

On this page (6)
  1. 1 Where to watch
  2. 2 Events in order (14)
  3. 3 Timeline questions answered
  4. 4 Movie threads
  5. 5 Movies like The Call
  6. 6 Every angle
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14 events in order · contains spoilers

The Call Timeline: Events in Chronological Order

Every key event of The Call (2020) in order, scene by scene, with when and where it takes place. Use it to untangle flashbacks, time jumps and parallel storylines, to refresh your memory before the sequel or to find the exact scene you are thinking of.

  1. Seo-yeon Loses Her Phone

    In 2019, 28-year-old Kim Seo-yeon finds herself distressed after losing her cellphone while visiting her estranged mother in a rural hospital. This incident sets off a chain of events that will change her life forever.

    When
    2019
    Where
    Rural Hospital
  2. Extortion Threat

    After reaching her dilapidated childhood home, Seo-yeon contacts the individuals who found her phone, only to learn they plan to extort money from her. This predicament drives her to seek other means of communication.

    When
    2019
    Where
    Childhood Home
  3. Time-Traveling Phone Call

    Seo-yeon discovers an old cordless phone in her childhood home and makes a call. To her astonishment, she connects with Oh Young-sook, a girl from the past, revealing they are communicating through time.

    When
    2019
    Where
    Childhood Home
  4. Sharing Lives

    As Seo-yeon communicates with Young-sook, they share deeply personal details about their lives. Young-sook reveals her torment under her cruel adoptive mother, while Seo-yeon grapples with guilt over her father's death in a tragic fire.

  5. Young-sook's Resolve

    Motivated by Seo-yeon’s support, Young-sook decides to venture outside in an attempt to prevent the fire that took Seo-yeon's father. Her bravery results in a miraculous change, allowing Seo-yeon to enjoy a new reality where her parents are alive.

    When
    1999
  6. Tragic Discovery

    Seo-yeon's newfound happiness is short-lived as she learns through her web search that Young-sook was murdered by her adoptive mother. This chilling revelation forces Seo-yeon to warn Young-sook about the impending danger.

    When
    2019
    Where
    Web Search
  7. Young-sook's Dark Turn

    As events unfold, Young-sook takes a sinister path, soon confronting a series of grim choices that lead her into violence. Meanwhile, Seo-yeon witnesses changes in her own life involving her parents and a local farmer, Sung-ho.

    When
    1999
  8. Profound Consequences

    During a fateful encounter in 1999, Young-sook encounters Seo-yeon's young self and her father. In a shocking twist, Young-sook murders Seo-yeon's father, spiraling Seo-yeon's reality into chaos.

    When
    1999
    Where
    Childhood Home
  9. Descent into Madness

    Young-sook's acts of violence escalate, leading her to become a serial killer. Seo-yeon realizes that her attempts to save Young-sook may instead lead to her own undoing as she slowly loses her grip on reality.

    When
    1999
  10. Seo-yeon's Urgent Escape

    In a desperate bid to change their fates, Seo-yeon tries to inform Young-sook about a planned explosion. Although her intentions are noble, the dark reality of their connection becomes apparent as consequences unfold.

    When
    1999
  11. Fateful Showdown

    The escalating tension culminates in a fierce confrontation between Seo-yeon’s mother, Eun-ae, and Young-sook. In a dramatic twist, both women fall over a railing, leaving Seo-yeon caught in the aftermath.

    Where
    Childhood Home
  12. The Aftermath

    Seo-yeon and her mother reunite amidst a chaotic state in 2019. Together, they pay homage to Seo-yeon's father, grateful for survival but realizing their past profoundly shapes their present.

    When
    2019
    Where
    Cemetery
  13. Ties That Bind

    In a gripping mid-credits scene, Young-sook ensures her survival after the fall, hinting at her ongoing manipulation of both her own fate and Seo-yeon's life. It suggests a continuous cycle of terror for Seo-yeon.

    Where
    Abandoned Torture Chamber
  14. A Chilling Conclusion

    The film concludes with Seo-yeon facing a chilling situation as echoes of Young-sook's influence linger. With her mother erased from existence, Seo-yeon is left questioning her fate.

    When
    2019

Last updated: November 02, 2024 at 12:40

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Timeline questions answered

The Call Timeline Explained: Your Questions Answered

When does it happen, and why in that order? The questions people ask about the chronology of The Call (2020): time jumps, flashbacks, cause and effect between scenes and the correct order of events, each answered with spoilers.

Q1

How can two people talk through the phone across different time periods?

The old cordless phone in Seo-yeon's childhood home somehow creates a temporal link between 1999 and 2019. The mechanism isn't scientifically explained, but the connection only works with this specific phone. When either person picks up the phone at their respective time, they reach the other across the 20-year gap.

Foreshadowing: The phone is first discovered by Seo-yeon after she loses her modern cellphone, suggesting it's a deliberate plot device for cross-temporal communication.

  • time travel phone
  • cordless phone
  • 1999
  • 2019
  • temporal connection
Q2

Why does Young-sook decide to help Seo-yeon by preventing the fire?

Young-sook decides to help because she empathizes with Seo-yeon's guilt over her father's death. Both women share traumatic experiences, Young-sook is abused by her adoptive mother while Seo-yeon carries grief believing her mother's negligence caused the fire. This shared understanding motivates Young-sook to venture outside and stop the fire, giving Seo-yeon a chance to hear her father's voice one last time.

Foreshadowing: During their first conversation, Young-sook reveals her own painful past as an orphan, establishing her willingness to help someone in similar distress.

  • young-sook motivation
  • prevent fire
  • seo-yeon's father
  • help
Q3

How does preventing the fire change Seo-yeon's present reality?

When Young-sook prevents the fire in 1999, Seo-yeon's reality shifts dramatically, her parents become alive and healthy, their home transforms from dilapidated to splendid, and her physical scars from the fire vanish. However, this creates a paradox: Young-sook faces severe punishment from her mother for leaving the house, creating resentment as Seo-yeon's life improves while hers deteriorates.

Foreshadowing: The timeline shift is first noticed when Seo-yeon sees her healthy parents and the beautiful home, immediately recognizing something has fundamentally changed.

  • timeline shift
  • alternate reality
  • fire
  • past changes present
Q4

Why does Young-sook turn violent and become a serial killer?

Young-sook's transformation stems from multiple factors: her abusive upbringing under a shaman adoptive mother, resentment toward Seo-yeon's improved life at her expense, and the realization that her efforts to help resulted in punishment while Seo-yeon benefited. As she spirals, she begins killing, including Sung-ho, who discovers her crime scene, and escalates into a serial killer, with Seo-yeon's attempts to save her paradoxically enabling her dark path.

Foreshadowing: After Young-sook saves Seo-yeon's father, she returns to find her mother furious about her disobedience, planting the seeds of her resentment and eventual break.

  • serial killer
  • violence
  • young-sook descent
  • murder
Q5

Why does Young-sook murder Seo-yeon's father when she meets him in 1999?

Young-sook kills Seo-yeon's father during a confrontation in 1999 after discovering that despite her efforts to help, her own life remained trapped in suffering while Seo-yeon's improved. Her encounter with young Seo-yeon triggers a twisted response, she kills the father and abducts young Seo-yeon, reshaping reality into something nightmarish for Seo-yeon. This act represents her descent into using time manipulation as a weapon rather than a lifeline.

Foreshadowing: Seo-yeon notices Young-sook's growing resentment as she questions why her life improved while Young-sook's worsened, hinting at her impending violent retaliation.

  • father murder
  • young seo-yeon
  • kidnapping
  • 1999 confrontation
Q6

Why does Sung-ho disappear from Seo-yeon's life after Young-sook kills him in 1999?

Sung-ho is erased because his death in 1999 prevents him from ever meeting Seo-yeon in 2019. When Young-sook kills Sung-ho after he stumbles upon the aftermath of her crimes, the causal chain breaks, he never becomes the local strawberry farmer who would have been part of Seo-yeon's life. This demonstrates how changes in 1999 directly alter Seo-yeon's present relationships and memories.

Foreshadowing: Seo-yeon first notices Sung-ho vanishing after Young-sook's violent acts in 1999, with her parents having no recollection of him.

  • sung-ho erased
  • timeline consequences
  • memory loss
Q7

What happens in the final confrontation between Eun-ae and Young-sook?

In the climactic showdown, Eun-ae and Young-sook engage in a fierce struggle at the dilapidated house. When Seo-yeon urges her mother to fight back during their phone call, both women fall over a railing in the confrontation. This results in Young-sook's apparent death in 2019, allowing Seo-yeon and her surviving mother to reunite, though the house remains in ruins.

Foreshadowing: Earlier in the film, Seo-yeon discovers her mother also made a call through Young-sook's phone, adding urgency to their connection.

  • eun-ae
  • young-sook fight
  • confrontation
  • fall
Q8

What does the mid-credits scene reveal about Young-sook's survival?

The mid-credits scene shows Young-sook reaching out to her younger self before police arrive, instructing her to survive the fall. This confirms Young-sook manipulated events to ensure her own survival despite the apparent defeat. Young-sook essentially grants herself the power to reshape her fate, explaining how she continues to exist and influence events across timelines.

Foreshadowing: The mid-credits scene directly follows the apparent death of Young-sook in 2019, creating immediate suspense about how she could still be alive.

  • mid-credits
  • young-sook survives
  • police
  • younger self
Q9

Why does Seo-yeon's mother Eun-ae get erased from existence?

Eun-ae is erased because she made a critical mistake, calling Young-sook's phone during the crucial timeframe in 1999, which alters the timeline in a way that erases her from Seo-yeon's reality. The notebook Seo-yeon finds shows her mother searching for missing Seo-yeon and father, implying Eun-ae was killed or never existed in this altered timeline. Her erasure represents another consequence of meddling with the past through the temporal phone connection.

Foreshadowing: Seo-yeon discovers the notebook has changed to show her mother's frantic search, revealing Eun-ae also contacted Young-sook through time.

  • eun-ae erased
  • mother disappears
  • timeline change
Q10

What happens in the final scene with adult Seo-yeon in the torture chamber?

The film ends with adult Seo-yeon in an abandoned torture chamber, presumably the same location where Young-sook was abused as a child. With her mother erased from existence and Young-sook having survived the fall, Seo-yeon appears to be left at the mercy of the serial killer, suggesting a bleak, unresolved fate. This final twist reinforces the film's theme of inescapable cycles of violence and the consequences of altering time.

Foreshadowing: The torture chamber was first revealed when Seo-yeon discovered Young-sook's traumatic past under her shaman mother, establishing it as a key location of suffering.

  • torture chamber
  • ending
  • seo-yeon fate
  • young-sook

Movie threads

More Movies Like The Call, by Mood & Story

Curated lists built around what makes The Call tick: the same mood, the same kind of story or the same emotional payoff. Each list explains why these movies belong together.

Time Paradox Horror Movies like The Call

Where attempts to change history only deepen the characters' nightmarish reality. If you enjoyed the mind-bending dread of The Call, explore these movies that also feature characters trapped by the horrific consequences of altering time. This collection focuses on stories where changing the past makes the present worse, creating a terrifying loop of cause and effect and a palpable sense of inescapable doom.

  • paradox
  • dread-filled
  • unsettling
  • psychological torment
  • claustrophobic
  • brutal
  • Tone: dark, dread-filled, psychologically brutal
  • Pacing: variable, with methodical dread and frantic confrontations
Why these movies?

The story pattern: Stories in this thread often begin with a discovery—a means to communicate with or travel to the past. The initial goal is to prevent a tragedy, but each intervention creates a new, often more horrifying, timeline. The narrative structure is typically nonlinear, showing the ripple effects of these changes, and culminates in the protagonist facing a paradoxical truth: their only hope for survival might require embracing or even causing the very horror they sought to avoid.

Why they belong together: These films are grouped together because they share a core narrative engine: the terrifying irony of time manipulation. They blend high-concept sci-fi or supernatural premises with intense psychological horror, creating a unique feeling of claustrophobia within a seemingly infinite expanse of time. The tone is consistently dark, the emotional weight is heavy, and the endings are often bleak or ambiguous, reinforcing the theme of fate's cruel inevitability.

Psychological Horror Movies with Shifting Realities like The Call

Stories where the protagonist's sense of reality is systematically dismantled. For viewers who liked the unnerving, reality-bending terror of The Call, this list features films that excel at psychological claustrophobia. These movies trap their protagonists in situations where reality is unreliable, creating a deeply unsettling and anxious experience focused on survival against an enemy that may be external, internal, or both.

  • claustrophobic
  • anxious
  • paranoid
  • unsettling
  • psychological
  • dread-filled
  • Tone: dark, tense, unsettling, paranoid
  • Pacing: variable, building from unease to frantic terror
Why these movies?

The story pattern: The narrative journey in these films is one of escalating disorientation. A protagonist, often already vulnerable, is placed in a situation where their perception cannot be trusted. The environment or a malevolent force actively gaslights them, blurring the lines between memory, hallucination, and actual events. The plot unravels through a series of revelations that challenge what the character and audience believe to be true, leading to a climax where surviving often means accepting a horrifying new reality.

Why they belong together: These movies are united by their masterful use of tension and their focus on the horror of a collapsing mind. They share a specific vibe: a slow-burn or variable pacing that builds to intense, brutal confrontations, a dark and heavy tone, and a pervasive sense of claustrophobia even in open spaces. The experience is defined by anxiety and the unsettling feeling that nothing is as it seems.

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Every angle

The Call (2020) Explained: Plot, Timeline & Characters

Everything about The Call in one place: what happens in the plot summary, the timeline in chronological order, the characters and meaning and a spoiler-free summary. What's After the Movie adds the cast, box office and post-credit scenes.

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