Compliance

Sandra, the manager of a ChickWich fast-food restaurant, receives an unexpected phone call from a person claiming to be Officer Daniels. The caller informs her that there has been a complaint regarding the theft of money from a customer's purse, initiating a serious investigation.

Under pressure from the prank caller, Sandra decides to comply with the demands and calls upon Becky, a staff member who is accused of being involved in the theft. Despite Becky's staunch denial of any wrongdoing, she is led into the back office to face the interrogation.

In a shocking turn of events, Officer Daniels orders Sandra to conduct a strip search on Becky, threatening severe consequences if she fails to comply. This humiliating request leads to Becky being stripped down to just an apron, as she desperately tries to maintain her dignity.

The prank caller continues to escalate the situation by demanding that Becky perform jumping jacks while nude under the pretense of searching for hidden contraband. The atmosphere grows increasingly tense as Sandra is torn between her responsibilities and the absurd demands of the caller.

In her distress, Sandra seeks help from Kevin, another employee, but he refuses to participate in the caller's outrageous directives. Feeling overwhelmed, she ultimately enlists the help of her fiancé, Van, to keep an eye on Becky as the situation spirals further out of control.

Harold, the restaurant's custodian, is brought in and reacts with outrage at the humiliating directives given to Becky. This moment sparks suspicion in Sandra, prompting her to realize something is severely wrong with the situation and that they might be victims of a cruel prank.

Feeling that the situation is dangerously out of hand, Sandra makes the decision to reach out to the regional manager for verification of the callers' claims. This crucial step marks the turning point in the narrative as the truth begins to surface.

With growing alarm, Sandra and others bring in the authorities to investigate the bizarre and distressing incident. The police arrive to assess the situation, seeking to understand the implications of the prank and provide assistance to Becky.

After the authorities investigate, they track down the prank caller, revealing him to be a telemarketer who has previously engaged in a string of similar deceptive calls. This shocking discovery highlights the broader issue of such incidents occurring across multiple establishments.

In the wake of the disturbing events, Becky considers filing a civil suit against Sandra, but her attorney advises her to target the ChickWich corporation instead. This decision emphasizes the need for accountability in such workplace abuses.

As a result of the incident, Sandra finds herself unemployed, grappling with the fallout from her decisions and actions during the prank. Compounding her difficulties, she ends her engagement with Van, as the emotional toll of the experience proves too great.

Sandra eventually faces a journalist seeking her side of the story but struggles to articulate her thoughts fully due to the presence of her lawyer. This moment captures her ongoing battle with the ramifications of the incident.

The film concludes with an alarming statistic, indicating that over 70 similar incidents have occurred across 30 U.S. states, emphasizing the chilling reality of the prank calls. This statistic serves as a reminder of the potential dangers lurking in seemingly mundane settings.