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Charlie is a determined and resourceful individual, deeply affected by his break-up with Shelley. Throughout the film, he shows remarkable courage and leadership as he seeks to navigate the terrifying environment and protect the people he cares about.

Shelley is Charlie's former partner, showcasing resilience amid the chaos. Her character grapples with the implications of their break-up while exhibiting strength in desperate situations, culminating in a remarkable fight for her own survival.

Mark serves as Charlie's friend, contributing to the group's dynamic with his loyal but at times frantic demeanor. His decisions highlight the tension and fear within the group, particularly as he isolates himself at critical moments.

Nikki, a close friend of Shelley, shows bravery as she aids the group in navigating their perilous circumstances. Her quick thinking and resourcefulness become vital as they devise plans to combat their unseen foe.

Chris is Nikki's boyfriend, who becomes increasingly distressed as the terrifying events unfold around him. His character arc illustrates the psychological toll of facing horror head-on, showcasing both vulnerability and moments of bravery.

Jake is the unflappable receptionist whose demeanor provides a stark contrast to the chaos surrounding them. His character becomes a source of both assistance and tension, reflecting the complexity of human behavior when confronted with danger.

David is a quiet yet resourceful character who assists the trapped group with valuable insights. His selfless nature showcases the gravity of friendship and sacrifice, leaving a lasting impact on the others as they struggle to survive.