Akshay Malvade [Emraan Hashmi] is an artist and a budding character designer who finds himself about to board a flight from Kottayam. Seated across from him is Sanjana Singhania [Soha Ali Khan], flanked by a businessman carrying the rough edge of a crowded market day — the curious swirl of chance brings their eyes together and flickers a memory that refuses to fade. What follows unfolds as a bridge between past and present, where a series of flashbacks reveals how their paths first crossed and why their bond feels fated.
In a distant Shanghai, Akshay is a struggling artist chasing a breakthrough, and Sanjana enters his world in a moment that feels electric. A brief, imperfect encounter leads to a spark: Sanjana tries to back out her car and, in a moment of mischief and carelessness, knocks into Akshay’s vehicle, leaving a note as a memento of that awkward first contact. Akshay, alongside his friend Vicky [Mantra], visits Sanjana’s home, and the ride back is filled with laughter and a sense of possibility that hints at something more than a casual fling. The next day, they cross paths at a party, share a kiss, and realize they are drawn to each other in a way that suggests a future.
As their relationship deepens, Sanjana breaks off her engagement and confesses her true feelings to Akshay. The pair decide to build a life together, with Akshay pursuing his art while Sanjana balances her own career. Yet the realities of life complicate their dream: Akshay, the artist without steady employment, struggles to find solid ground in his career and contends with an ego clash with a distributor. Money becomes tight, and the pressure begins to spill over into the relationship, with Akshay finding it hard to shield his partner from his frustrations. Sanjana, meanwhile, continues to work steadily, trying to hold her own in a demanding world.
A turning point comes when Akshay secures a potential opportunity in Bhopal. Sanjana cannot leave her job behind, and the distance tests their bond. A heated argument edges into a break, and the couple parts ways, each carrying the unresolved tension of what might have been. The present day then returns with a stark contrast: Mumbai is battered by heavy rains, and the city fights to survive a devastating flood that reshapes daily life for everyone caught in the storm’s path. Amid the chaos, the couple’s memories of their earlier split resurface, and those recollections become a thread that ties their fates together.
In the flood’s wake, danger and endurance intertwine as Vicky is electrocuted after a fall into water that brushes against a live electrical line. The crisis brings Akshay and Sanjana back into close contact, forcing them to confront how their breakup years ago nearly tore them apart. Through the danger and shared vulnerability, they come to understand that their split was only a pause in a larger plan — one that seems to be guiding them toward a reunion.
The film closes with a hopeful note: in the credits, Akshay and Sanjana are together once more, with Sanjana pregnant and the possibility of a son adding a new chapter to their story. The ending reinforces a sense of destiny fulfilled, as two people who have weathered distance, doubt, and disaster find their way back to each other and to a family’s future. Their journey from chance encounter to enduring partnership is told with a calm, humanistic tone, inviting viewers to reflect on the way love and circumstance shape the paths we walk.