Sorry We Missed You

Sorry We Missed You

Year: 2019

Runtime: 101 mins

Language: English

Director: Ken Loach

Echo Score: 72
DramaMoving relationship storiesEmotional and touching family dramasPowerful stories of heartbreak and sufferingTouching and sentimental family stories

Following the 2008 financial crisis, Ricky and his family struggle with debt and seek a way to regain control. A chance arises with a van and the opportunity to work as a self-employed delivery driver. His wife also works as a caregiver, and while the family remains strong, the demanding jobs and increasing pressures begin to pull them in different directions, ultimately testing their resilience and pushing them to the breaking point.

Warning: spoilers below!

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Timeline & Setting – Sorry We Missed You (2019)

Explore the full timeline and setting of Sorry We Missed You (2019). Follow every major event in chronological order and see how the environment shapes the story, characters, and dramatic tension.

Time period

2010s

Set in the aftermath of the 2008 financial crisis, the film follows a family navigating debt and a tightening welfare-safety net. The late-2000s to early-2010s austerity era magnifies the pressures of low-wage work and unstable hours. It portrays a near-present-day Britain where work-life balance is sacrificed for survival.

Location

United Kingdom, North East England

The story unfolds in the United Kingdom, rooted in the North East; a working-class setting where cost of living and debt pressures shape daily life. The city and surrounding suburbs provide the backdrop for family stress, precarious work, and the modern service economy. The region's industrial history contrasts with the present-day reliance on gig-economy jobs and essential public services.

🇬🇧 United Kingdom 🏙️ North East England

Last Updated: November 22, 2025 at 15:47

Main Characters – Sorry We Missed You (2019)

Meet the key characters of Sorry We Missed You (2019), with detailed profiles, motivations, and roles in the plot. Understand their emotional journeys and what they reveal about the film’s deeper themes.

Ricky Turner (Kris Hitchen)

A working-class man driving under pressure to hit tight delivery targets. His job squeeze and worries about bills strain his relationship with his wife and son. He is determined to provide for the family, but the mounting stress takes a visible toll on his patience and well-being.

💼 Worker 💰 Debt 👨‍👩‍👦 Family man

Abby Turner (Debbie Honeywood)

A home care nurse whose demanding schedule intensifies without a car to facilitate visits. She battles fatigue while trying to care for patients and support her family, highlighting the toll of balancing work and private life.

💼 Nurse 🕰️ Overworked ❤️ Caring

Seb Turner (Rhys McGowan)

Ricky and Abby’s rebellious teenage son, whose graffiti and defiance signal a search for identity amid family stress. His actions cause friction, but his innocence and longing for security become evident as the family tries to reconnect.

🧑‍🎓 Teen 🧩 Rebellion 🫶 Family

Liza Jane Turner (Katie Proctor)

The younger sister who bears witness to the family’s struggles. She hides the keys and conveys a quiet, uneasy presence, underscoring the fragility of daily life under financial strain.

👧 Child 🕵️‍♀️ Quiet resilience 🪪 Secret-keeping

Maloney (Ross Brewster)

The stern, no-nonsense employer overseeing Ricky’s work. He enforces penalties and tight margins, embodying the capitalist pressure of the gig-economy system that consumes workers’ time and energy.

💼 Boss 🧭 Authority 🧱 Pressure

Last Updated: November 22, 2025 at 15:47

Major Themes – Sorry We Missed You (2019)

Explore the central themes of Sorry We Missed You (2019), from psychological, social, and emotional dimensions to philosophical messages. Understand what the film is really saying beneath the surface.

💸 Economic Struggle

Debt, selling the family car, and mounting fines illustrate how ordinary families are squeezed by economic precarity. Ricky’s low-wage delivery job becomes a constant source of stress, with every delay or mistake risking penalties. The film anchors its message in daily financial pressure and the fear of falling deeper into debt.

⚖️ Precarious Work

The self-employed delivery role places Ricky under relentless deadlines and employer demands. He must meet targets or incur fines, while the barcode scanner incident turns a brutal assault into a new financial penalty from the employer. The narrative critiques the gig economy and the lack of lasting security for workers.

💖 Family Bonds

Despite mounting stress, the family clings to each other. Abby and Ricky juggle demanding jobs and limited time together, while Seb’s rebellion gradually gives way to reconciliation. Liza Jane reveals the hidden keys, highlighting how small acts of concealment and honesty shape family dynamics. The film portrays resilience and solidarity in the face of hardship.

Last Updated: November 22, 2025 at 15:47

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Sorry We Missed You Summary

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Sorry We Missed You Summary

Sorry We Missed You Timeline

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Sorry We Missed You Timeline

More About Sorry We Missed You

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More About Sorry We Missed You