Deception 3 steps
Douglas and Mona's Phone Scam
Douglas Callum runs a phone scam from his room in the retirement community, directing calls that Mona makes while posing as a distressed granddaughter, which persuades elderly victims to hand over their money.
Read the 3 steps as text
- 1
Douglas directs the calls
Douglas Callum
What it looked like: Douglas appears to be merely a dementia patient receiving care, concealing his role directing the scam.
From his room in the retirement community, Douglas directs the scam's phone calls to elderly victims.
- 2
Mona poses as a distressed granddaughter
Mona · Elderly victims
What it looked like: The victims believe they are speaking to a real distressed granddaughter rather than a scammer.
Mona makes the calls while posing as a distressed granddaughter to the elderly targets.
- 3
Victims part with their money
Elderly victims
The elderly victims are persuaded by the calls to give up their money.
