Cries from the Heart

A seven-year-old nonverbal autistic boy who gradually begins to communicate through typing and pictures. He grows through structure and patient care at the residential school, showing bursts of insight and moments of fear tied to past trauma. His voice emerges slowly, revealing both pain and hope as trust with caregivers deepens.

Michael's mother, divorced from Roger, who struggles with guilt and protective instincts. She moves from hesitation about institutional care to involvement and collaboration with Terry and the school, recognizing Michael's progress while seeking to keep him safe. Her journey highlights maternal love, fault, and resilience.

Michael's father figure who pushes for specialized care and later confronts his own feelings of guilt about the divorce. He seeks honesty and co-parenting with Karen, supporting Michael's wellbeing while navigating painful family history. His presence anchors the relational stakes of the child's progress.

A compassionate therapist advocating for facilitated communication, guiding Michael with supportive touch and encouragement. She faces skepticism from colleagues and in court, but remains focused on Michael's best interests. Her collaboration with Karen and the school staff forms the emotional core of the film.

Caretaker at the school who initially appears as a routine figure but is revealed to have harmed Michael. His actions ignite the ethical conflict surrounding FC and safety, driving the legal investigation and the family’s fight for accountability. His role underscores the dangers within caregiving environments.

The school head who weighs progress against safety and practicality. He reluctantly allows a trial period for facilitated communication and guides the institution's stance during the trial, balancing innovation with responsibility. His decisions influence Michael's access to care and the school’s culture.

A member of the school staff who supports the care and integration of Michael into the program, helping coordinate activities and communicate with the family. Her presence adds a professional caregiver perspective to the evolving dynamic.