Happy Flight

A copilot aiming to qualify as a captain, Suzuki operates under the captain's evaluation and must stay composed as cockpit instruments falter. He supports crew coordination during the bird strike and pitot-tube failure, demonstrating focus and teamwork under scrutiny.

A young flight attendant on her first international flight, Saitō faces the challenges of service on a congested, high-stress flight. She learns to manage demand imbalance, correct missteps with guidance from senior crew, and maintain professionalism under pressure.

An experienced captain who becomes Suzuki's evaluator, Harada must make tough calls when the aircraft loses airspeed data and faces severe weather. He balances authority with safety, guiding the crew toward a safe return and landing.

Chief Purser overseeing cabin operations, Yamazaki mentors Saitō and coordinates service with the flight deck. She demonstrates how flight management blends passenger care with operational realities during a disruption.

The Ground Manager communicates with the flight crew and ground services to manage landing priorities and passenger arrangements amid a disrupted schedule.

The bird patrol team tries to deter pigeons during takeoff, a crucial preflight step whose failure triggers the midair crisis. Their presence underscores the real-world challenges of aviation safety.

An ill passenger who becomes a focal point of coordination and cooperation during the landing. The crew works to stabilize him while attending to his medical and comfort needs.

Another passenger affected by service disruption, whose experience reflects the cabin's human side as crew navigate mis deliveries and crowd tension.