Annelle Dupuy, Adepero Oduye, a shy beauty school graduate, arrives in Chinquapin Parish in northwestern Louisiana, where Truvy Jones Jill Scott hires her to work in her home-based beauty salon.
Meanwhile, M'Lynn Eatenton Queen Latifah and her daughter Shelby Dola Rashad prepare for Shelby's wedding that day. M'Lynn's husband Drum Eatenton Afemo Omilami uses a gun to drive birds out of the trees so they do not interfere with Shelby's reception. Along with Clairee Belcher Phylicia Rashad, the cheerful widow of the former mayor, they arrive at Truvy's to have their hair done. While there, Shelby, who has type 1 diabetes, suffers a hypoglycemic attack, but recovers quickly with the women's help. M'Lynn reveals that due to Shelby's medical condition, her doctor advises against her having children. Shelby considers ending her engagement to Jackson Tory Kittles so he would not be deprived of children.
Grouchy and sarcastic Ouiser Boudreaux Alfre Woodard arrives at the salon and immediately begins interrogating Annelle about her background. Annelle tearfully reveals that her husband, who is evading the police, has disappeared after stealing her money, belongings, and car. Annelle further admits she is unsure her marriage is legal. Shelby, sympathetic, invites Annelle to the wedding reception, where she meets bartender Sammy DeSoto Lance Gross.
At the Christmas festival later that year, Annelle, following a short-lived wild streak, has become a devout Christian, much to Sammy's annoyance, while Clairee has bought local radio station KPPD.
During the Christmas holidays, Shelby announces she is pregnant. Everyone is thrilled except M'Lynn, who knows the risks. Truvy encourages M'Lynn to instead focus on the joy a new baby brings.
Shelby has a baby boy and names him Jackson Latcherie Jr., but soon develops kidney failure requiring regular dialysis. Around Jackson Jr.'s first birthday, Shelby undergoes a successful transplant with M'Lynn's donated kidney. Shelby recovers, but four months later, Jackson arrives home to find her unconscious. Shelby is comatose, having contracted an infection in her central nervous system due to the suppressive therapy that keeps her body from rejecting the kidney. After doctors determine Shelby's condition is irreversible, the family jointly decide to remove her from life support, with Jackson signing the papers to consent. Shortly after Shelby's death, M'Lynn leaves the hospital and goes to Jackson's aunt Fern's house to pick up her grandson.
After the funeral, M'Lynn breaks down in tears, and the other women comfort her. M'Lynn gradually accepts her daughter's decision to have risked her life in return for a few special years of motherhood and decides to focus her energy on helping Jackson with raising her grandson. Annelle, who married Sammy and is now pregnant, tells M'Lynn she wants to name her own baby after Shelby, even if the baby turns out to be a boy, as she was the reason Annelle and Sammy met. M'Lynn approves, stating, "Life goes on."
At the town's Easter egg hunt, Annelle goes into labor and is rushed to the hospital by Truvy and her husband Spud Michael Beasley in their truck, followed by Sammy in an Easter Bunny costume and Truvy and Spud's son Louie on Louie's motorcycle.
> Life goes on.