Mili

Mili is a B.Sc Nursing graduate who is pursuing IELTS coaching to study abroad in Canada. She balances work at Doon's Kitchen while navigating pressure from her father and her boyfriend. During the freezer crisis, she demonstrates resilience, quick thinking, and care for others, weighing her future against the safety of those she loves.

Sudheer is the restaurant manager who locks Mili in the storage freezer, wrongly assuming no one is inside. His decision triggers the crisis and forces everyone to confront safety and responsibility. His actions have lasting consequences for the restaurant and those connected to it.

Niranjan is Mili's protective father who initially opposes her Canada plans and leads a tense search for his daughter. He clashes with the police and grows through the ordeal, ultimately offering his blessing and reaffirming family bonds.

Sameer is Mili's boyfriend who disagrees with her Canada plans. He joins the search, faces the strain of the crisis, and works toward reconciliation with Mili and her father. His involvement evolves from conflict to support and understanding.

Prasad takes over the case from Rawat, offering reassurance to the family and directing the investigation. He emphasizes accountability and pushes to locate Mili, guiding the effort toward a resolution and reunification.

Rawat initially demonstrates apathy and delays crucial updates, straining the relationship with the search party. His approach contrasts with Prasad's and serves as a foil that highlights the need for proactive policing.