As the final days of Yankee Pedlar Inn draw to a close, Claire and Luke, the hotel's sole caretakers, become increasingly intrigued by the establishment's haunted legacy, particularly the tragic tale of Madeline O'Malley, a heartbroken bride whose sorrowful history is deeply woven into the inn's very existence. Claire—an asthmatic college dropout—and Luke, who runs a website dedicated to the hotel’s eerie happenings, share a mutual passion for uncovering the mysteries surrounding the paranormal.
Their intrigue escalates when Leanne Rease-Jones, a former actress turned medium, arrives at the hotel, catching Claire off guard with her star power. Initially distant, Leanne eventually shares that she has come for a psychics' convention, having shifted her focus from acting to the art of connecting with spirits. As the evening unfolds, Claire becomes increasingly anxious, sensing an unnatural vibe in the air.
Before long, inexplicable events disrupt the tranquility of the hotel: doors swing open without a hand to guide them, ghostly whispers echo through passageways, and a grand piano plays haunting melodies on its own. Unsettlingly, Leanne's spirit communications only seem to amplify the disturbances. Venturing deeper into the unsettling enigma, Claire is drawn towards the basement, where the hotel’s dark past appears to rise from the ground itself.
As tension escalates, Claire and Luke investigate the bizarre occurrences, using their gear to record eerie sounds and faint voices seemingly arising from every nook and cranny of the Inn. The shocking discovery of a suicide note alongside the deceased body of an elderly guest found in the honeymoon suite reveals the chilling reality of the hotel’s haunted history.
In the aftermath of this horrific finding, Claire is left shaken and isolated, grappling with the chilling implications of her experiences. Just then, Leanne appears, her gaze heavy with urgency as she warns Claire to leave before it's too late. Yet, unable to suppress her curiosity, Claire returns to the basement, where the spirits seem increasingly agitated.
As Claire navigates the shadowy basement, now hauntingly linked to Madeline, her confusion mounts. Frustrated by her inability to open the door to the garage, she relives a haunting moment from the past, confronting the disturbing figure of Madeline herself. Overwhelmed, Claire suffers an asthma attack, her strength rapidly fading.
The next morning arrives in disarray and sorrow. Luke recounts the horrific events of the previous night, admitting his helplessness as Claire's cries filled the cellar, trapped behind an unyielding door. Accompanied by Leanne, he leaves with law enforcement, carrying the weight of devastation. As they depart, Leanne offers sympathy, urging Luke to accept the grim reality: Claire's fate was sealed.
As the credits roll, viewers are left with an eerie vision: Claire’s faint spirit, just visible as she looks out of her bedroom window. The door slams shut behind her, symbolizing her final farewell as the screen slowly fades to black.
