Ebbie

A sharp, dismissive businesswoman who owns Dobson's and treats Christmas as a profit moment. Her journey reveals how arrogance and neglect corrode personal happiness and social standing.

Ebbie's late sister, whose memory appears as a Ghost of Christmas Past. Her death and shared history with Ebbie illuminate the cost of prioritizing work over family.

Widowed assistant to Ebbie, a mother figure who struggles with poverty. Her life reflects the human consequences of Ebbie's choices and the potential payoff of generosity.

Roberta's teenage daughter who symbolizes resilience amid economic hardship. She represents the next generation affected by the family’s circumstances.

Ebbie's former partner and boyfriend who has moved on with a new family, underscoring the consequences of neglecting personal relationships.

Ebbie’s late business partner whose ghostly presence anchors the moral warnings. His punishment underlines the price of greed.

The first spirit who shows Ebbie her earlier Christmases and the consequences of neglecting family and kindness.

Second past-visit ghost who emphasizes how choices affect those dependent on Ebbie's generosity.

Witty, wrapping-paper-clad present ghost who reveals Roberta, Martha, and Tim’s reality and the immediate needs of those around Ebbie.

Silent, foreboding figure representing the grim future if Ebbie continues her current path; later becomes a living force for change.

Sickly but resilient child whose welfare highlights the human cost of poverty and neglect.