A Very Merry Mix-Up

An elegant antique store owner who travels to meet her fiancé's family. She is hopeful, romantic, and deeply connected to family history, gradually navigating a surprising attraction to Matt while weighing commitment against tradition.

Matt is Will's brother, recently ending an engagement and seeking something deeper than superficial ambition. He embodies warmth, loyalty to family, and a quiet longing for meaningful connection, which draws him to Alice.

A pragmatic real estate heir and the man Alice initially expects to marry. His world is businesslike and outwardly confident, but his cool exterior masks a potential for genuine care if faced with true romance.

The real name of Alice's fiancé, whose presence complicates the romantic triangle. His character helps reveal the gulf between surface appearances and the realities of true compatibility.

A supportive member of Matt's circle, who contributes warmth and a sense of communal Christmas spirit to the unfolding drama.

A matriarchal figure whose presence embodies the old-world warmth and generosity of Matt's family, helping to anchor the story’s emotional core.

The hospital doctor who becomes a pivotal point in the accident sequence, representing care and clocked timing in the narrative's crisis moments.

A member of the extended Mitchum circle whose presence contributes to the film’s family dynamics and holiday negotiations.

Another family member whose interactions help illuminate the contrast between traditional, affectionate kinship and the more modern, transactional world.