Muna Farah, portrayed by Nisreen Faour, is a divorced Palestinian Christian mother who is dedicated to raising her teenage son, Fadi, played by Melkar Muallem. They live in Ramallah, situated within the Palestinian territories, where Muna works for a bank. Each day, after finishing her long day at the bank, she crosses through an Israeli checkpoint to pick up Fadi from school and return to their home in Bethlehem. Sharing their space is Muna's aging mother, and she occasionally receives visits from her brother, Samer.
One fateful day, Muna learns that she has won a coveted American green card in a lottery. While she initially contemplates rejecting this golden opportunity, her decision shifts after she and Fadi face intimidation from Israeli soldiers at the checkpoint, prompting a serious reassessment of their future.
Soon after, they move to the United States in the aftermath of the 2003 invasion of Iraq, seeking refuge with her sister Raghda Halaby, characterized by Hiam Abbass, her brother-in-law Nabeel, portrayed by Yussuf Abu-Warda, and their three children: Salma, played by Alia Shawkat; Rana, portrayed by Jenna Kawar; and Lamis, played by Selena Haddad. Unfortunately, Muna’s American dream faces an immediate obstacle as her box of cookies, which contained her life savings, is confiscated at customs, leaving her distraught.
In her new surroundings, Muna eagerly looks for work but is disheartened to find that her impressive qualifications and experience are no guarantee of success. Ultimately, she accepts a job at White Castle—a fast-food restaurant. To spare her family the embarrassment of their financial struggle, she fabricates a story about being employed by the bank next door and maintains this façade with the help of a colleague from the bank and a blue-haired high school dropout, Matt, played by Brodie Sanderson.
As Muna settles into her new life, she quickly realizes that her sister's household is also fraught with difficulties stemming from the Post-9/11 atmosphere. They face anonymous threats and Nabeel is consistently losing patients due to the rising tensions surrounding their background. The burden of this climate takes a toll on their family, resulting in a temporary separation between Raghda and Nabeel, who retreats to the basement.
The challenges multiply when Fadi encounters bullying at school, leading to a confrontation that results in a meeting with the school principal, Mr. Novatski, played by Joseph Ziegler. In a moment of honesty, Mr. Novatski expresses regret for the derogatory remarks made by some students, attributing these sentiments to the media's portrayal of Muslims. Muna is taken aback by these stereotypes and clarifies their Christian identity.
Mr. Novatski admits to sharing a similar background as a Polish Jewish American and extends his support, leading them to rediscover common ground despite their differences. However, a series of unfortunate events continues as Fadi faces harassment and gets arrested for defending himself against bullies. Muna turns to Mr. Novatski once more, who intervenes, asserting that the charges against Fadi are baseless and pledging to take responsibility, ultimately facilitating Fadi's release. This act of kindness serves as a catalyst for Raghda and Nabeel's reconciliation.
As time progresses, Muna finds herself back at White Castle when her family arrives to take her out for dinner. Coincidentally, she runs into Mr. Novatski again and extends an invitation for him to join them. Amidst playful teasing from Raghda, they share an enjoyable evening filled with music and dance, strengthening newly formed bonds in their diverse community.
