The special opens with lively live-action scenes of the Muppets enjoying an ice-skating party, then they head back to Sesame Street and perform True Blue Miracle as a merry, communal moment. In the main story, Big Bird, Caroll Spinney, grows doubtful about how Santa Claus, Jon Stone, can actually squeeze down chimneys to deliver gifts, so he enlists help from Kermit the Frog, Jim Henson, and Grover, Frank Oz, to interview children about the magical question; the kids’ responses range from curious to comical, some offering practical ideas and others simply marveling at the mystery. Big Bird even tries a live reenactment with Snuffy, Jerry Nelson, but the attempt falls flat, underscoring the gap between belief and experience.
As the night grows colder, Big Bird ends up spending the night on the brownstone roof, waiting for Santa to appear in person. When the Sesame Street neighbors realize he’s missing, Maria, Sonia Manzano, confronts Oscar the Grouch, Caroll Spinney, about upsetting him and setting off the chain of events. Oscar admits he was teasing, but he also agrees to help search for the missing bird, a moment that softens his grouchy exterior and nudges the neighborhood toward cooperation.
Meanwhile, in a playful twist inspired by the 1905 O. Henry tale “The Gift of the Magi,” Bert, Frank Oz and Ernie attempt to give one another Christmas presents but each ends up with something the other one doesn’t want at first. Bert trades away his prized paper clip collection to buy a pink soap dish for Ernie’s Rubber Duckie, but Ernie has bartered the duckie away for Bert’s paper clips. Mr. Hooper, the shopkeeper, Will Lee, realizes the barter went awry and restores their treasured possessions, turning the moment into a warm, rediscovered memory of friendship and generosity.
Cookie Monster, ever eager for cookies, tries to reach Santa Claus but ends up in a humorous streak of chaos, eating a pencil, then a typewriter, and finally a telephone in a misguided attempt to call the North Pole; Gordon, Roscoe Orman suggests a simpler plan—leaving cookies for Santa—prompting the blue furred friend to reconsider how he shows his good intentions. The emotional center of the evening remains Big Bird’s longing for certainty about Santa’s chimney descent, and the climactic realization that Santa has already come and gone as he discovers presents under the tree, the glow of the holiday lights, and the comforting presence of friends gathered around.
Ultimately, Big Bird learns that being together with family and friends is more meaningful than any magical explanation, even as Oscar needles him about how the Easter Bunny hides eggs in a single night. Gordon and Susan, Gordon and Susan, remind him that the holidays are about love and community, not just answers. The story concludes with a gentle, humorous note: Cookie Monster has nibbled the needles and decorations off the tree, a mischievous reminder that even the best plans can end with a quirky mishap, yet the homey warmth remains brighter than any ornament.